Return & Exchange

Our 70-day money-back guarantee

We want IRYN to be right for your daughter. If you're not happy for any reason, you have 70 days from the day your order arrives to get a full refund, even if the tin is opened or empty.

How to start a return or refund

Email care@tryiryn.com with your order number and we'll walk you through it. For most refunds under the guarantee you won't need to ship anything back. If a return is needed, we'll send simple instructions.

Refunds

Once approved, your refund goes back to your original payment method within 5 to 10 business days.

Exchanges

Want to switch plans? Email us and we'll sort it out.

Cancel anytime

If you're on a subscription, you can skip, change, or cancel yourself in your account in one click. No emails, no hoops. Cancel before your next renewal date to avoid being charged for your next order.

Damaged or wrong item

If something arrives damaged or incorrect, email care@tryiryn.com within 14 days with a photo and we'll replace it free.